Eaton UPS Solutions

Eaton UPS Solutions

All prices based on 1 order delivery.
Prices and Specifications are subject to change without prior notice.
All prices are based on the ROE and will fluctuate accordingly.
Backordered item prices are NOT firm and may change per fluctuating cost.
Products ordered on request will only be ordered with the vendor if official order is received. Irrevocable, no cancellations or returns.

Products have a 24-month warranty from the date of purchase. (Unless specified otherwise)
NOTE: The warranty will be honoured by Eaton SA

The warranty will be void if the serial number label is missing, damaged or tampered with.
The warranty will be honoured by Eaton directly

The warranty will be void if the product is damaged by a surge or lightning.

Faulty goods must be logged with Eaton:

Faulty goods can be reported to Hester Bezuidenhout – 011 874 4362
HesterBezuidenhout@Eaton.com
Or Service Repair centre 011 824 7400 ask for 4524

Eaton address for delivery of faulty units:
Eaton Electric (South Africa)Pty Ltd
Cnr. Esander & Osborn Road,
Wadeville
Gauteng
Gate 1, Asker for Hester at Services with Security

Full credit will be issued if returns take place within 7 days of the invoice date, provided goods are in resalable condition,
including all Manuals, Software and Packaging.

If the return of goods takes place after 7 days from the date of invoice (maximum 30 days), then the credit passed will be
the lesser amount of 70% of the current selling price, or 70% of the original purchase price, whichever is lower, provided
the goods are in resalable condition, including Manuals, Software and Packaging.
The acceptance of such a return is at our discretion.

No credit will be issued if the return is 30 days after the invoice date.

A 30% handling charge will be issued for goods not being returned with their “original” Packaging, Software or Manuals.
The acceptance of such a return is at our discretion.

No goods will be despatched without positive identification documents on the following :

a. Goods bought by eft.

Goods not collected within 14 days after completion, will be cancelled.

Backordered items that have come into stock will be cancelled 14 days after completion unless ordered on request, which is an in and out the order.

Software and retail packaged peripherals will NOT be credited if opened!

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